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Systems Administrator Infrastructure Specialist

20 years of optimizing enterprise environments with precision, reliability, and a touch of magic.

About Me

I am Christopher McGill — Systems Administrator, Elder Wizard of Infrastructure, and Sorcerer of End‑User Support. I create experiences that blend technical precision with a hint of arcane flair, guiding users with support that feels both intuitive and otherworldly. I shape scalable architectures, modular frontends, and narrative‑driven interfaces into a unified enchanted tapestry. Every toggle, animation, and chamber of this site is a spell: crafted with intention, strengthened with resilience, and brightened by a spark of cosmic absurdity.

My work fuses backend discipline with frontend theatrics. I build systems that behave like constellations — distributed, observable, fault‑tolerant, and quietly powerful. Technology should feel alive, playful, and just a touch magical. Whether I’m forging secure infrastructure, animating scroll‑driven sanctums, or writing UI copy that teases the mind, my mission stays the same: to create experiences that surprise, delight, and endure.

If you’ve come to explore my craft, step forward. The runes are warm, the wards are steady, and the sanctum welcomes you.

Professional headshot of a systems administrator with 20 years of IT experience, smiling warmly at the camera in a neutral office setting, conveying approachability and technical expertise

Skills & Capabilities

MDM & Asset Lifecycle Management
Infrastructure Optimization
Troubleshooting & Diagnostics
Azure AD & Office 365 Administration
Cross-Department Collaboration
User Account Management
Quality Audits
Reporting & Data Analysis
Issue Resolution
IVR & Omni-Channel Systems
Compliance Enforcement (HIPAA, PCI, ACA)
Cloud Platforms (Azure, AWS, GCP)
Infrastructure as Code (Terraform, ARM, CloudFormation)
Configuration Management (Ansible, Puppet, Chef)
Containerization & Orchestration (Docker, Kubernetes)
Monitoring & Observability (Prometheus, Grafana, ELK)
Backup, Replication & Disaster Recovery
Network Design & Firewall Management
Identity & Access Management (SSO, SAML, OAuth)
Scripting & Automation (Bash, PowerShell, Python)
Patch Management & Vulnerability Remediation
CI/CD Pipelines (GitHub Actions, Jenkins, GitLab CI)
Security Hardening & Incident Response

Professional Experience

Dialer Systems Administrator — HCA Advertising

Boca Raton, FL • 2022–2023

  • internal lead for dialer migration project from Bright Pattern to RingCentral CXone, saving $12K annually.
  • Designed IVR menus, flow paths, and integrated new voice recordings.
  • Delivered daily, weekly, and quarterly performance reports.
  • Provided Tier 2 support for audio, password, and hardware issues.

IT Systems Administrator — Now Optics

Palm Springs, FL • 2021–2022

  • Managed IT infrastructure across 200+ retail and medical locations.
  • Ensured HIPAA, PCI, and ACA compliance.
  • Oversaw MDM for desktops, laptops, mobile devices, and medical equipment.
  • Streamlined onboarding with HR, logistics, and procurement.
  • Responded proactively to system alerts to minimize downtime.

Systems Administrator — RREMC Restaurants

West Palm Beach, FL • 2018–2020

  • Directed hardware/software upgrades across 30+ restaurant locations.
  • Maintained PCI compliance throughout upgrade cycles.
  • Supported POS, CCTV, firewall, server, and telephony systems.
  • Provided 24/7 support for urgent troubleshooting and audits.

Journal

Systems as Celestial Cartography

Published: 2025 DECEMBER 30

The cosmos teaches us that nothing stands alone; every star is part of a greater pattern. The night sky is the first diagram, and all systems are but echoes of its geometry.

Get in Touch